'The Way We Talk On Smartphones is Dumb'

John Herman on the current fragmented nature of communication within all major smartphones:

Now, imagine an app — probably your contacts app, which you rarely touch now — that treats all communication like messaging. Your recent call list includes your most recent texts, video calls, file transfers and phone sessions. Each contact's entry has an individualized version of this same thing. To text or call or chat with someone is to reenter and resume a continuous line of communications, logged and consolidated and easy to manipulate. Switching from a voice call to a file transfer to a text message to a video chat would be seamless.

Yes, please.

FWD | The Way We Talk On Smartphones is Dumb